SHIPPING POLICY
Shipping Policy for Song Sense
Order Processing
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1. Processing Time: Orders are processed within 7-10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping
1. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.
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Standard shipping typically takes 7-10 business days.
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Expedited Shipping: ypically takes 7-10 business days.
2. Shipping Carriers: We use major carriers like USPS, UPS, and FedEx to ensure reliable delivery.
3. Free Shipping: We offer free standard shipping on orders over $500 within the United States. Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.
International Shipping
1. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on the destination.
Standard International Shipping: Typically takes 10-15 business days.
2. Customs, Duties, and Taxes:
Song Sense is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Confirmation & Order Tracking
1. Tracking: You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow 48 hours for the tracking information to become available.
Shipping Address
1. Address Accuracy: Please ensure that the shipping address is correct and complete at the time of order. Song Sense is not responsible for orders shipped to incorrect addresses provided by the customer.
Damages
1. Damaged Items: Song Sense is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges
1. Return Shipping: You are responsible for the return shipping costs unless the item was damaged or incorrect due to our error. Please refer to our Return Policy for more information on how to process a return.
Contact Us
If you have any questions or need further assistance regarding our shipping policy, please contact us at:
- Email: Songsensekt@gmail.com
Thank you for shopping with Song Sense! We appreciate your business and are committed to providing you with the best service possible.